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May 2000

E-Commerce And The Contact Center Converge
By Gary Barnett, Aspect Communications Corporation 

IP Clearing And Settlement: Revenue Opportunities For IP Carriers
By Jim Dalton, TransNexus

May 2000

ARTICLES
Back To The Future
By Thomas Fehr, MAX Internet Communications
The Michael J. Fox movie depicted a "futuristic" phone call over Marty McFly's television set. That technology is now a reality and IP video conferencing is ready for today's challenges. More bandwidth and better software prove this technology is the next killer app.

The Dawn Of A New Communications Age (sidebar)
By Peg Landry, White Pine Software

Can Your PC Replace Your Telephone? (sidebar)
By Pete Harris, The Bristol Group

Adding Value To The Equipment
Vendor/OEM Relationship

By Venkataraman Prasannan, RadiSys Corp.
Providing reliable hardware is no longer enough for industrial computer vendors. They must find ways to add value to their OEM relationships, and providing multiple elements to application-ready subsystems is an approach many equipment makers are embracing.

A Proven Strategy For Success (Q&A)

Delivering ASP Profitability
By Eric Toperzer, Nortel Networks
The ability to quickly and efficiently roll out new applications and services is key to the success of today's service provider. The ASP business model enhances an application's value to businesses by adding the power of the Internet

 

PUBLISHER'S OUTLOOK
Internet Telephony 101
By Rich Tehrani, Publisher,
Internet Telephony´┐Ż magazine
A master's thesis on Internet telephony? One graduate student believes this technology offers tremendous market benefits and potential. Our publisher agrees, and answers important questions about the impact and acceptance of Internet telephony.

COLUMNS
Mind ShareSweet Vindication
By Marc Robins, Associate Group Publisher, Internet Telephony´┐Ż magazine

Reality CheckPleased To Meet You, Hope You Guess My Name
By Robert Vahid Hashemian, Director Of TMCnet.com

Industry Insight: Enterprise Convergence: One Step At A Time
By Jim Machi, Dialogic Corporation (an Intel Company)

VoIP Connections: Self Service Or Full? You Make The Call
By Lior Haramaty, VocalTec Communications

Round Up: Next-Generation Switching Platforms

PRODUCT REVIEWS
Panasonic's Panafax DX-2000

Net2Phone's Multi-Max

DEPARTMENTS
Industry News

Letters

Services News
Adding Voice To E-Commerce

Focus On
Telecom Hosting: Telecom On Internet Time

VoIP Standards
Using MPLS To Deliver A New Class Of Private IP Service

Special Focus
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