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August 1999

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August Cover

CTI’S 1999/2000 BUYER’S GUIDE

PUBLISHER’S OUTLOOK
Internet Telephony Marches On
By Rich Tehrani, Publisher, CTI

DEPARTMENTS
CTI News

Cc:
Windows 2000 — The Next Great CTI Platform?
By Tom Keating, Executive Technology Editor, CTI

On The Horizon
Communications Servers And The Converged Enterprise
By Brough Turner, Natural MicroSystems

Inside Networking
The Webplex: The Result Of Web Site/Call Center Unification
By Tony Rybczynski and Anne Wyman, Nortel Networks’ Enterprise Solutions

Compass
Make It Run Forever
By Jeff Lawrence, Trillium Digital Systems

Letters

The Best of CTI EXPO Spring ’99







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