March 1999

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ARTICLES

Y2K: Should It Be Bugging You?
By Marc Robins, Associate Publisher, CTI� and Chris Donner, Associate Editor, CTI�

The Enemy Within: Special Considerations For Heat Build-Up In Computer Telephony Systems
By Jim Sather, SBS Micro Alliance

IP Fax Moves Into The Mainstream
By Thaddeus Bouchard, Omtool, Ltd.

Extranets Enhance Customer Self-Service
By Lew Shepherdson, Simware, Inc.

Object-Oriented Development In The Telecom Market - What Does It Mean, And Why Should You Care?
By Bob Fike, ObjectWave Corporation

AAL2: Voice Over ATM Builds On New Standard
By Rich Stankevich, General DataComm

Equipment Vendors Get A New Face
By David Greenblatt, IDT's Net2Phone

Prepaid Wireless - It's Not Just For The Credit-Challenged Anymore
By Carlyn Taylor, PricewaterhouseCoopers

PUBLISHER’S OUTLOOK

• Y2K Disaster Party: Will Anyone Be There?
  By Rich Tehrani, Publisher, CTI^�

REVIEWS

• Maisoft's Office Messenger
• Casco Products International Human Interface Technology Division's IR KeyPoint Pro
• Picazo Communications' CT Pro
• Microsoft's Cordless Phone System

DEPARTMENTS

• CTI News
  
  
• Editors' Notebook
  
  
• CTI Spotlight
  
  
• Cc:
  Unified Messaging: Dead Or Alive?
  By Tom Keating, Executive Technology Editor, CTI� magazine
  
  
• On The Horizon
  Open Source Software Infuses CTI
  By Brough Turner, Natural MicroSystems
  
  
• Inside Networking
  Telephony + IP = More Connectivity, New Applications
  By Tony Rybczynski, Nortel's Bay Network Division