February 1999

CTI^�'s Best Of CTI EXPO Fall '98 Award Winners

ARTICLES

Feature
The Next Generation In Unified Multimedia Messaging
By Malcolm Smith, G5 Messaging Forum

IVR Makes Internet Telephony Sound Even Better
By Steve Baechle, Hypercom Network Systems

Voice/Data Switches: A Look At 14 LAN-Based Corporate Phone Systems
By Evan Koblentz, Technology Editor, TMC™ Labs

Mobile CTI: The Battle For Your Palm
By Bob Emmerson

Internet Telephony
Reseller Hints: Servicing Your Customers' Needs
By Mary Evslin, ITXC Corporation

PUBLISHER’S OUTLOOK

• The Voice/Data Switch: Your Next PBX
  By Rich Tehrani, Publisher, CTI^�

REVIEWS

• Opalis, Inc.'s OpalisRobot v3.06 (with optional Call Add-on & E-mail Add-on installed)
• SpectraLink Corp.'s Link Wireless Telephone System
• AVT Corporation's CallXpress 5.1 For Windows NT
• Nokia Corporation's Nokia 9000il Communicator

DEPARTMENTS

• CTI News
  
  
• Cc:
  Quality Of Service - For The (Permanent) Meantime
  By Tom Keating, Executive Technology Editor, CTI� magazine
  
  
• On The Horizon
  Overlapping, Even Competing, But Ultimately Harmonious: IP Telephony Standards Proliferate, But Retain Focus On Interoperability
  By Brough Turner, Natural MicroSystems
  
  
• Inside Networking
  Are You Buying Too Many Software Routers?
  By Tony Rybczynski, Nortel's Bay Network Division