|[November 13, 2012]
Merck Renews Global Network Contract with Orange Business Services
PARIS --(Business Wire)--
The global pharmaceutical and chemical company Merck
has signed a contract extension with Orange Business Services (News - Alert) for
the delivery of an IP VPN to facilitate secure, efficient connectivity
at 180 locations in 60 countries.
Merck sites use a range of access solutions based on business
requirements from Small Office Solutions using an xDSL-based, 2 Mbps
connection for small to medium-sized locations up to Gigabit Ethernet
for its mission-critical sites.
Along with a global network, Orange Business Services provides Merck video
collaboration services, enabling efficient cross-functional
decision-making, and Business
Acceleration, a suite of business services that improves visibility,
management and performance of applications through an optimized
Dr. Peter Emele, Director of Global eWorkplace and Communications, Merck
in Darmstadt, explains the main rationale for the contract extension:
"In order to ensure optimal support for our business activities, we
expect the best possible service - both in network or collaboration
services - from our strategic service provider. Orange Business Services
was first choice for u. In addition, amidst the political upheaval in
Egypt and the nuclear reactor catastrophe in Japan, Orange proved itself
a reliable partner capable of securing our global production and
business processes through tailored business continuity solutions."
In addition to ensuring global business continuity, the ability for
Orange Business Services to integrate sites of acquired companies
seamlessly, such as the 30 sites of Millipore, the U.S. biotech company
that Merck acquired in 2010, was important to Merck. Also, the global
orientation of Orange Business Services and its flexibility in terms of
contractual conditions and service level agreements were key criteria in
the Merck decision.
"We are delighted by Merck's vote of confidence in us," said Dr. Helmut
Reisinger, senior vice president for Europe, Orange Business Services.
"As a single source provider, we offer our customers a dependable and
stable network with seamless network coverage, coupled with our strong
track record in critical circumstances, such as natural disasters, for
continuity on a global level."
Merck is a global pharmaceutical and chemical company with total
revenues of € 10.3 billion in 2011, a history that began in 1668, and a
future shaped by more than 40,000 employees in 67 countries. Its success
is characterized by innovations from entrepreneurial employees. Merck's
operating activities come under the umbrella of Merck KGaA, in which the
Merck family holds an approximately 70% interest and shareholders own
the remaining approximately 30%. In 1917 the U.S. subsidiary Merck & Co.
was expropriated and has been an independent company ever since.
About Orange Business Services
Orange Business Services, the France Telecom (News - Alert)-Orange branch dedicated to
B2B services, is a leading global integrator of communications solutions
for multinational corporations. With the world's largest, seamless
network for voice and data, Orange Business Services reaches 220
countries and territories with local support in 166. Offering a
comprehensive package of communication services covering cloud
computing, enterprise mobility, M2M, security, unified communications,
videoconferencing, and broadband, Orange Business Services delivers a
best-in-class customer experience across a global landscape. Thousands
of enterprise customers and 1.4 million mobile data users rely on an
Orange Business Services international platform for communicating and
conducting business. Orange Business Services is a four-time winner of
Best Global Operator at the World Communication Awards. Learn more at www.orange-business.com
France Telecom-Orange is one of the world's leading telecommunications
operators with sales of 45.3 billion euros for 2011 and has 170,000
employees worldwide at Sept. 30, 2012. Orange is the Group's single
brand for Internet, television and mobile services in the majority of
countries where the company operates. France Telecom (NYSE:FTE) is
listed on Euronext Paris (compartment A) and on the New York Stock
Orange and any other Orange product or service names included in this
material are trade marks of Orange Brand Services Limited, Orange France
or France Telecom.
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